"You can save 20-30% on overall costs to support your IT infrastructure. Most companies are not accounting for all the costs associated with employing good technical resources and tools to support their infrastructure. The cost of internal IT staff includes salaries, vacation, sick time, and software for help desk management, upkeep on technical training and certifications, and general business overheads – not to mention the cost of employee turnover. These costs also do not include hiring specialized IT resources when more complex issues arise – a service usually provided as part of an overall service agreement with an IT outsourcing company."

Most business leaders today understand that office technologies (like email, web sites and e-newsletters) are critically important to everyday business operations. More technology-centric businesses employ their own technical staff to build, deploy and support software that is a unique part of their business.

Regardless of your level of IT sophistication, the management and support of business infrastructure (servers, network, workstations, firewalls, laptops, mobile devices, and office applications) is likely not, and should not be, a core competency.

There are a number of excellent reasons to outsource the technical support for your Northern Illinois/Southern Wisconsin business. Our team can be on-call for your needs on whatever schedule works best for you, whether it's at an hourly rate, or as part of an ongoing IT management agreement. Our experienced technicians specialize in technical support, and are proficient in the maintenance needs of in-house and hosted applications, such as Exchange servers, SharePoint, Microsoft Office applications, and other offerings.

Seek Your Geek knows that in a tech-savvy area like yours, increasingly sophisticated users mean that when tech support is needed, it's often for issues that require expert knowledge and skills. Our technicians' skill sets complement each other; when one of our clients calls in with an issue, they have the benefit of an entire IT staff's problem-solving skills, which often surpasses the limited scope of an in-house tech support. Having an IT outsourcing arrangement also means that cost can be minimized-you only pay for what you need, if you're on an hourly plan, or you're guaranteed an unlimited number of hours of technical support for a monthly fee on one of our IT management service agreements.

These are some of the most compelling reasons that our clients seek out and appreciate our approach to IT outsourcing:

Business focus—letting us handle your technology needs will free you up to concentrate on the larger concerns of running your business.

Risk Management—New technology can be inherently risky, but IT outsourcing means that your company benefits from the range of experience, documentation procedures, and expert technicians who are prepared to meet the needs of various clients.

Quality of Service—An IT management firm can provide a single point of contact to get anything technical done for your company-whether it's a network issue that can be dealt with directly, or whether third-party vendors will be contacted on your behalf for telephone or ISP issues.

Expertise—Our staff of technicians has a range of different skill sets. Our clients benefit from our experience providing tech support across diverse companies and technologies.

Budgeting—Technical support can be hired on an hourly basis to address specific concerns, or an IT management services agreement can be arranged to keep monthly costs stable, regardless of the number of hours put in over a time period.

Seek Your Geek offers several packages for your business. We have packages starting as low as $30 for a monthly computer maintenance plan on up to a full network plan which can include up to 20 workstations and 2 servers.

Contact SYG for more information and to schedule an on-site evaluation of your network.